Our A/C unit stopped working the day before our son’s graduation party. I was completely panicked. None of the other larger chain repair companies answered their phones, or even returned my voicemail messages left on their after hours line.Jon responded to my call right away helping me troubleshoot the problem over the phone (after hours). He provided me a repair estimate that was way less money than I expected! We were able to get the repair done in time for my son’s party. I truly appreciate the fact that Jon was knowledgeable, honest, upfront and didn’t try to upsell me on any unnecessary services. He was very understanding and respectful of my time crunch. Jon and Elite Cool And Heat, LLC will be my Go-To HVAC company for all my future repairs and service!